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Shared content downloads are degraded

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jun 8, 2026, 07:43 PM · Resolved Jun 12, 2026, 04:54 PM

Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.

Dropbox live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

API

Updates (2)

  1. Jun 12, 2026, 04:54 PM
    Shared content downloads are degraded

    Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.

    Dropbox ↗
  2. Jun 8, 2026, 07:43 PM
    Shared content downloads are degraded

    We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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