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Availability was impacted across a number of services

ResolvedminorOfficial source confirmedFirst recorded update May 18, 2026, 05:00 PM · Resolved May 18, 2026, 05:00 PM

A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.

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Updates (1)

  1. May 18, 2026, 07:11 PM
    Availability was impacted across a number of services

    A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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