What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Dropbox now? Check the current statusAffected services
WebsiteAPIMobile ApplicationDashDocSendDesktop ApplicationSupport ServicesPaperReplayPasswords
Updates (4)
- Oct 23, 2024, 06:59 PMDropbox may not be working as expected
We’re back! Dropbox should be up and running. Thanks for bearing with us.
Dropbox ↗ - Oct 23, 2024, 06:36 PMDropbox may not be working as expected
A fix has been implemented and we are monitoring the results.
Dropbox ↗ - Oct 23, 2024, 06:24 PMDropbox may not be working as expected
We are continuing to investigate this issue.
Dropbox ↗ - Oct 23, 2024, 06:24 PMDropbox may not be working as expected
Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Dropbox ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Dropbox's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.