What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Desktop ApplicationDocSendReplayWebsite

Updates (4)

May 2, 2025, 02:07 AM
Dropbox may be unavailable for some users
This incident has been resolved.
Dropbox ↗
May 2, 2025, 01:29 AM
Dropbox may be unavailable for some users
The issue has been identified and a fix is being implemented.
Dropbox ↗
May 1, 2025, 10:38 PM
Dropbox may be unavailable for some users
We are continuing to investigate this issue.
Dropbox ↗
May 1, 2025, 09:57 PM
Dropbox may be unavailable for some users
Dropbox may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.
Dropbox ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Dropbox's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.