What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Dropbox now? Check the current status

Affected services

Support Services

Updates (3)

May 14, 2024, 12:14 AM
Single Sign-On (SSO) may not be working as expected
SSO is back up and running! Thanks for bearing with us.
Dropbox ↗
May 13, 2024, 05:17 PM
Single Sign-On (SSO) may not be working as expected
The issue has been identified and a fix is being implemented.
Dropbox ↗
May 13, 2024, 03:31 PM
Single Sign-On (SSO) may not be working as expected
Single Sign-On (SSO) may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Dropbox ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Dropbox's status feed →

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