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Dropbox

Issue downloading single files on safari 18.4

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Apr 9, 2025, 07:58 PM · Resolved Apr 10, 2025, 07:53 AM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Website

Updates (2)

  1. Apr 10, 2025, 07:53 AM
    Issue downloading single files on safari 18.4

    This incident has been resolved.

    Dropbox ↗
  2. Apr 9, 2025, 07:58 PM
    Issue downloading single files on safari 18.4

    We are aware some people are experiencing an issue downloading single files on safari 18.4. We are working to resolve this.

    Dropbox ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Dropbox's status feed →

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