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Issue Affecting Twinmotion Cloud Presentations

ResolvedcriticalOfficial source confirmedSpecific component onlyFirst recorded update Mar 25, 2026, 05:42 PM · Resolved Mar 25, 2026, 06:35 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Pixel Streaming

Updates (2)

  1. Mar 25, 2026, 06:35 PM
    Issue Affecting Twinmotion Cloud Presentations

    This incident has been resolved.

    Epic Games ↗
  2. Mar 25, 2026, 05:42 PM
    Issue Affecting Twinmotion Cloud Presentations

    We're investigating an issue where users are unable to connect to Twinmotion Cloud Presentations via PixelStreaming. We'll share an update once this has been resolved.

    Epic Games ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Epic Games's status feed →

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