GlobalOutageMap
← Live dashboard
Epic Games logoEpic Games

Error When Installing or Updating on Epic Games Store

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Aug 17, 2026, 07:16 PM · Resolved Aug 20, 2026, 07:47 PM

We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing

Epic Games live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Epic Games now? Check the current status

Affected services

Download/Installation

Updates (2)

  1. Aug 20, 2026, 07:47 PM
    Error When Installing or Updating on Epic Games Store

    We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing

    Epic Games ↗
  2. Aug 17, 2026, 07:16 PM
    Error When Installing or Updating on Epic Games Store

    We're working to resolve an error some Epic Games Store players on Windows 10 have seen when updating or installing games. We'll share an update as soon as we have a fix.

    Epic Games ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Epic Games's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.