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FigJam AI features disruption

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Feb 14, 2024, 03:59 PM · Resolved Feb 14, 2024, 09:03 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

APIs & Web ApplicationREST API

Updates (2)

  1. Feb 14, 2024, 09:03 PM
    FigJam AI features disruption

    This incident has been resolved.

    Figma ↗
  2. Feb 14, 2024, 03:59 PM
    FigJam AI features disruption

    OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service’s status and will update here when the disruption is cleared.

    Figma ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Figma's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.