What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Figma now? Check the current status

Affected services

Real-time collaboration server

Updates (4)

Sep 10, 2024, 11:24 AM
Service disruption
This issue has been resolved.
Figma ↗
Sep 10, 2024, 10:17 AM
Service disruption
We've implemented a fix and are monitoring results.
Figma ↗
Sep 10, 2024, 08:12 AM
Service disruption
We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
Figma ↗
Sep 10, 2024, 07:57 AM
Service disruption
We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.
Figma ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Figma's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.