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Service disruption - images not loading

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 9, 2024, 10:06 PM · Resolved Sep 9, 2024, 11:25 PM

This issue has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Real-time collaboration server

Updates (3)

  1. Sep 9, 2024, 11:25 PM
    Service disruption - images not loading

    This issue has been resolved.

    Figma ↗
  2. Sep 9, 2024, 10:48 PM
    Service disruption - images not loading

    Our engineering teams deployed a fix and we are monitoring results.

    Figma ↗
  3. Sep 9, 2024, 10:06 PM
    Service disruption - images not loading

    We’re investigating an issue with images not loading in files.

    Figma ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Figma's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.