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Figma service disruption

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 20, 2025, 07:55 PM · Resolved Oct 21, 2025, 06:53 AM

From 19:38 UTC to 4:10 UTC, Figma was degraded or unavailable due to failures in AWS and other dependencies. We've completed all mitigations and have been monitoring the situation for a few hours now without issues. We haven't seen any abnormal issues since our 4:10 UTC update, so we are marking the incident resolved. We will continue to monitor closely through the night.

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What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Figma now? Check the current status

Affected services

Real-time collaboration serverAPIs & Web ApplicationREST API

Updates (8)

  1. Oct 21, 2025, 06:53 AM
    Figma service disruption

    From 19:38 UTC to 4:10 UTC, Figma was degraded or unavailable due to failures in AWS and other dependencies. We've completed all mitigations and have been monitoring the situation for a few hours now without issues. We haven't seen any abnormal issues since our 4:10 UTC update, so we are marking the incident resolved. We will continue to monitor closely through the night.

    Figma ↗
  2. Oct 21, 2025, 04:10 AM
    Figma service disruption

    We continue to make significant progress recovering our systems. Error rates are still elevated for some users as we continue to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.

    Figma ↗
  3. Oct 21, 2025, 02:30 AM
    Figma service disruption

    We have made significant progress, but error rates are still elevated for some users as we work to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.

    Figma ↗
  4. Oct 21, 2025, 12:41 AM
    Figma service disruption

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.

    Figma ↗
  5. Oct 21, 2025, 12:35 AM
    Figma service disruption

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.

    Figma ↗
  6. Oct 20, 2025, 10:53 PM
    Figma service disruption

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We have recovered some Figma systems and are working to recover the rest. We will update when we see significant recovery or in another hour.

    Figma ↗
  7. Oct 20, 2025, 09:24 PM
    Figma service disruption

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We will update in the next hour.

    Figma ↗
  8. Oct 20, 2025, 07:55 PM
    Figma service disruption

    We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.

    Figma ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Figma's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.