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Service Disruption - Degradation in file search results

ResolvedminorOfficial source confirmedFirst recorded update Sep 26, 2024, 05:42 PM · Resolved Sep 26, 2024, 06:25 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (3)

  1. Sep 26, 2024, 06:25 PM
    Service Disruption - Degradation in file search results

    This incident has been resolved.

    Figma ↗
  2. Sep 26, 2024, 06:23 PM
    Service Disruption - Degradation in file search results

    A fix has been implemented and we are monitoring the results.

    Figma ↗
  3. Sep 26, 2024, 05:42 PM
    Service Disruption - Degradation in file search results

    There was degradation in search results ranking, but we’ve identified the problem and are in the process of getting the fix out

    Figma ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Figma's status feed →

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