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RESOLVED: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.

ResolvedminorUnverified reportFirst recorded update Jul 25, 2026, 01:16 PM · Resolved Jul 25, 2026, 01:16 PM

Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific ). # Incident Report ## Summary On Wednesday, 15 July 2026, Google Cloud VMware Engine (GCVE), Bare Metal Solution (BMS), and Google Cloud NetApp Volumes (GCNV) experienced service interruptions for a total duration of 14 hours, 55 minutes. The root cause for this outage is a 3ms voltage drop in the power feed from the utility provider and subsequent utility breaker protective action. This incident was mitigated by the data center provider rectifying the failed systems followed by the Google...

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Timeline

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What to do next

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