RESOLVED: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.

ResolvedminorUnverified reportFirst recorded update Jul 18, 2026, 12:22 AM · Resolved Jul 25, 2026, 01:16 PM

Incident began at 2026-07-15 16:57 and ended at 2026-07-16 05:25 (all times are US/Pacific ). Preliminary Incident Report We sincerely apologize for the disruption this incident caused to your business. We know how much you rely on Google Cloud, and we regret the impact on your productivity. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. A final Incident Report with preventative actions will be posted once our investigation is complete. If you have experienced impact outside of what is listed below,...

What visitors reported during this incident

No visitor reports were filed for this incident.

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Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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