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Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

ResolvedminorOfficial source confirmedFirst recorded update Oct 3, 2026, 01:53 PM · Resolved Oct 3, 2026, 07:43 PM

We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

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Updates (4)

  1. Oct 3, 2026, 07:43 PM
    Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

    We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

    Grafana Cloud ↗
  2. Oct 3, 2026, 03:07 PM
    Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

    The issue is currently resolved but we are continuing to investigate and monitor things at this time.

    Grafana Cloud ↗
  3. Oct 3, 2026, 01:54 PM
    Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

    A fix has been implemented and we are monitoring the results.

    Grafana Cloud ↗
  4. Oct 3, 2026, 01:53 PM
    Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

    Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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