What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Grafana Cloud now? Check the current status

Affected services

AWS Germany - prod-eu-west-4

Updates (3)

Sep 9, 2026, 01:51 PM
Investigating elevated database load in AWS Germany
This incident has been resolved.
Grafana Cloud ↗
Sep 9, 2026, 12:44 PM
Investigating elevated database load in AWS Germany
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
Grafana Cloud ↗
Sep 9, 2026, 11:27 AM
Investigating elevated database load in AWS Germany
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
Grafana Cloud ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Grafana Cloud's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.