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Grafana Cloud

Frontend Observability Outage in prod-eu-west-2

ResolvedcriticalOfficial source confirmedSingle region affectedSource start Oct 27, 2026, 03:56 PM · Resolved Oct 27, 2026, 04:24 PM

Grafana Cloud has resolved an issue that affected the frontend observability service. All systems are now operating normally.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

AWS Germany - prod-eu-west-2

Updates (2)

  1. Oct 27, 2026, 04:24 PM
    Frontend Observability Outage in prod-eu-west-2

    This incident has been resolved.

    Grafana Cloud ↗
  2. Oct 27, 2026, 03:56 PM
    Frontend Observability Outage in prod-eu-west-2

    We are currently investigating an issue impacting Frontend Observability since 15:20 UTC. We will provide another update as soon as we have more to share.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grafana Cloud's status feed →

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