What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Grafana Cloud now? Check the current statusAffected services
AWS US East - prod-us-east-3
Updates (4)
- Sep 28, 2026, 07:21 PMGrafana Access Issues
This incident has been resolved.
Grafana Cloud ↗ - Sep 28, 2026, 06:38 PMGrafana Access Issues
We have identified the issue, and put a mitigation in place. We continue to work towards a resolution
Grafana Cloud ↗ - Sep 28, 2026, 06:00 PMGrafana Access Issues
We are continuing to investigate the issue, and will provide updates once we have more to share.
Grafana Cloud ↗ - Sep 28, 2026, 05:32 PMGrafana Access Issues
We are currently investigating an issue causing issues accessing the platform.
Grafana Cloud ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Grafana Cloud's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.