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Grafana Cloud unavailibity in the prod-gb-south-0 region

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Oct 20, 2026, 06:49 AM · Resolved Oct 20, 2026, 04:33 PM

This incident has been resolved.

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Updates (6)

  1. Oct 20, 2026, 04:33 PM
    Grafana Cloud unavailibity in the prod-gb-south-0 region

    This incident has been resolved.

    Grafana Cloud ↗
  2. Oct 20, 2026, 02:29 PM
    Grafana Cloud unavailibity in the prod-gb-south-0 region

    We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.

    Grafana Cloud ↗
  3. Oct 20, 2026, 12:43 PM
    Grafana Cloud unavailibity in the prod-gb-south-0 region

    Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is operating normally in this region. We are continuing to investigate and monitor the remaining impacted services.

    Grafana Cloud ↗
  4. Oct 20, 2026, 11:37 AM
    Grafana Cloud unavailibity in the prod-gb-south-0 region

    We are continuing to investigate this issue.

    Grafana Cloud ↗
  5. Oct 20, 2026, 06:54 AM
    Grafana Cloud unavailibity in the prod-gb-south-0 region

    We are continuing to investigate this issue.

    Grafana Cloud ↗
  6. Oct 20, 2026, 06:49 AM
    Grafana Cloud unavailibity in the prod-gb-south-0 region

    As of  06:30 UTC, we became aware of to an issue with Grafana Cloud unavailibity in the prod-gb-south-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grafana Cloud's status feed →

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