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Degraded data source queries

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 4, 2026, 06:20 PM · Resolved Oct 4, 2026, 06:33 PM

Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS US East - prod-us-east-2GCP US Central - prod-us-central-4GCP Australia - prod-au-southeast-0

Updates (2)

  1. Oct 4, 2026, 06:33 PM
    Degraded data source queries

    Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

    Grafana Cloud ↗
  2. Oct 4, 2026, 06:20 PM
    Degraded data source queries

    We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grafana Cloud's status feed →

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