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Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Oct 21, 2026, 11:48 AM · Resolved Oct 21, 2026, 01:26 PM

This incident has been resolved.

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Affected services

AWS Germany - prod-eu-west-2: Rule Evaluation

Updates (4)

  1. Oct 21, 2026, 01:26 PM
    Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

    This incident has been resolved.

    Grafana Cloud ↗
  2. Oct 21, 2026, 01:12 PM
    Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

    Remediation measures have been applied, and we are monitoring the recovery.

    Grafana Cloud ↗
  3. Oct 21, 2026, 12:12 PM
    Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

    The root cause of the issue has been indentified and we are working on the remediation steps.

    Grafana Cloud ↗
  4. Oct 21, 2026, 11:48 AM
    Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

    Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany. Our engineering team is actively investigating and working on remediation.

    Grafana Cloud ↗

What to do next

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