What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Incident Management and Response (IRM)

Updates (4)

Oct 19, 2026, 11:39 AM
Phone call notifications to numbers in Russia and Kazakhstan are blocked
Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone calls as alternatives where SMS delivery is unavailable.
Grafana Cloud ↗
Oct 16, 2026, 07:44 PM
Phone call notifications to numbers in Russia and Kazakhstan are blocked
Phone call notifications to numbers in Russia and Kazakhstan are still blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative. We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Grafana Cloud ↗
Oct 13, 2026, 09:35 PM
Phone call notifications to numbers in Russia and Kazakhstan are blocked
Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative. We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Grafana Cloud ↗
Oct 13, 2026, 09:23 AM
Phone call notifications to numbers in Russia and Kazakhstan are blocked
Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative. We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Grafana Cloud ↗

What to do next

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