What visitors reported during this incident
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Having problems with Grafana Cloud now? Check the current statusUpdates (1)
- Sep 14, 2026, 01:04 PMCloudWatch request timeouts in prod-us-central-0
Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored. This incident did not affect all customers. We are publishing this update retrospectively and apologise for the disruption.
Grafana Cloud ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Grafana Cloud's status feed →
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