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High Latency in prod-ap-south-1

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Sep 3, 2026, 09:32 AM · Resolved Sep 3, 2026, 12:49 PM

This incident has been resolved.

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What visitors reported during this incident

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Affected services

AWS India - prod-ap-south-1AWS India - prod-ap-south-1: Ingestion

Updates (3)

  1. Sep 3, 2026, 12:49 PM
    High Latency in prod-ap-south-1

    This incident has been resolved.

    Grafana Cloud ↗
  2. Sep 3, 2026, 11:37 AM
    High Latency in prod-ap-south-1

    A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.

    Grafana Cloud ↗
  3. Sep 3, 2026, 09:32 AM
    High Latency in prod-ap-south-1

    We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grafana Cloud's status feed →

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