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Some Grafana Instances Experiencing Issues Coming Online after Restart

ResolvedminorOfficial source confirmedMulti-region impactSource start Oct 23, 2026, 01:33 PM · Resolved Oct 23, 2026, 06:16 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

AWS Australia - prod-au-southeast-2AWS Ireland eu-west-1AWS US East (OH) - prod-us-east-2AWS Canada prod-ca-central-1AWS Sweden eu-north-1Azure UAE - prod-me-central-2AWS Germany prod-eu-central-1AWS Switzerland eu-central-2GCP US Central - prod-us-central-7AWS Indonesia - prod-ap-southeast-2AWS Indonesia - prod-ap-southeast-3AWS US East (OH) - prod-us-east-0AWS East (VA) prod-us-east-1AWS West prod-us-west-2Azure Netherlands - prod-eu-west-3AWS Germany - prod-eu-west-2play.grafana.orgGCP US Central - prod-us-central-3AWS India - prod-ap-south-1AWS Germany - prod-eu-west-4AWS Japan - prod-ap-northeast-0GCP Brazil - prod-sa-east-0GCP US Central - prod-us-central-0Federal Cloud - AWS US Gov WestAWS UK - prod-gb-south-1GCP Singapore - prod-ap-southeast-0GCP UK - prod-gb-south-0GCP US Central - prod-us-central-4AWS Switzerland - prod-eu-central-0GCP US East - prod-us-east-1GCP Australia - prod-au-southeast-0GCP Belgium - prod-eu-west-0AWS Ireland - prod-eu-west-6AWS Brazil - prod-sa-east-1AWS US West - prod-us-west-0AWS Australia - prod-au-southeast-1Azure US Central - us-central2GCP India - prod-ap-south-0AWS Canada - prod-ca-east-0AWS UAE - prod-me-central-1AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US East (VA) - prod-us-east-3GCP Saudi Arabia - prod-me-central-0

Updates (4)

  1. Oct 23, 2026, 06:16 PM
    Some Grafana Instances Experiencing Issues Coming Online after Restart

    This incident has been resolved.

    Grafana Cloud ↗
  2. Oct 23, 2026, 04:16 PM
    Some Grafana Instances Experiencing Issues Coming Online after Restart

    A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.

    Grafana Cloud ↗
  3. Oct 23, 2026, 03:04 PM
    Some Grafana Instances Experiencing Issues Coming Online after Restart

    We are continuing to work on a fix for this issue.

    Grafana Cloud ↗
  4. Oct 23, 2026, 01:33 PM
    Some Grafana Instances Experiencing Issues Coming Online after Restart

    Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grafana Cloud's status feed →

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