What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Grafana Cloud now? Check the current status

Affected services

GCP US Central - prod-us-central-4

Updates (4)

Oct 13, 2026, 08:46 PM
Errors when querying Prometheus datasource
This incident has been resolved. Thank you for your patience.
Grafana Cloud ↗
Oct 13, 2026, 08:29 PM
Errors when querying Prometheus datasource
We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.
Grafana Cloud ↗
Oct 13, 2026, 08:01 PM
Errors when querying Prometheus datasource
We are continuing to investigate this issue.
Grafana Cloud ↗
Oct 13, 2026, 07:55 PM
Errors when querying Prometheus datasource
A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources. We are investigating and will provide an update soon.
Grafana Cloud ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Grafana Cloud's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.