← Live dashboard

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

ResolvedminorOfficial source confirmedSingle region affectedFirst recorded update Oct 9, 2026, 08:30 AM · Resolved Oct 9, 2026, 08:30 AM

Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

Grafana Cloud live status →

Free for 3 services · Pro adds recovery alertsAdd to Chrome

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Grafana Cloud now? Check the current status

Updates (1)

  1. Oct 12, 2026, 09:58 AM
    Issues with Private Data Source Connect (PDC) in AWS US East (OH)

    Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

    Grafana Cloud ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grafana Cloud's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.