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Generative AI assistance is not available

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Feb 1, 2025, 09:22 PM · Resolved Feb 1, 2025, 11:44 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Generative AI assistance

Updates (3)

  1. Feb 1, 2025, 11:44 PM
    Generative AI assistance is not available

    This incident has been resolved.

    Grammarly ↗
  2. Feb 1, 2025, 10:37 PM
    Generative AI assistance is not available

    A fix has been implemented and we are monitoring the results.

    Grammarly ↗
  3. Feb 1, 2025, 09:22 PM
    Generative AI assistance is not available

    We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.

    Grammarly ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grammarly's status feed →

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