What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Grammarly now? Check the current statusAffected services
Updates (5)
- Oct 9, 2025, 02:16 PMGenerative AI assistance is not available in Grammarly for Windows
This incident has beed resolved.
Grammarly ↗ - Oct 9, 2025, 01:27 PMGenerative AI assistance is not available in Grammarly for Windows
The new Grammarly for Windows version is now available to everyone. The update will happen automatically, which should resolve the issue. If you continue to experience problems, please reinstall Grammarly for Windows by following these steps: https://support.grammarly.com/hc/en-us/articles/4403747415821
Grammarly ↗ - Oct 9, 2025, 10:50 AMGenerative AI assistance is not available in Grammarly for Windows
The fix is being implemented. We appreciate your patience as we work on this.
Grammarly ↗ - Oct 9, 2025, 10:18 AMGenerative AI assistance is not available in Grammarly for Windows
The issue has been identified, and we are working on a fix. We apologize for the inconvenience and appreciate your patience.
Grammarly ↗ - Oct 9, 2025, 09:56 AMGenerative AI assistance is not available in Grammarly for Windows
We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.
Grammarly ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Grammarly's status feed →
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