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Service interruption affecting Grammarly

ResolvedcriticalOfficial source confirmedMulti-region impactFirst recorded update May 5, 2025, 04:49 PM · Resolved May 5, 2025, 06:56 PM

The issue has been resolved. Happy writing!

Grammarly live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Grammarly now? Check the current status

Affected services

Generative AI assistanceGrammarly's Browser ExtensionGrammarly for WindowsGrammarly for AndroidGrammarly EditorGrammarly for MacGrammarly for Microsoft OfficeBilling ServicePlagiarism DetectionWriting SuggestionsGrammarly for iPadGrammarly for iPhoneAccount ManagementLogin

Updates (5)

  1. May 5, 2025, 06:56 PM
    Service interruption affecting Grammarly

    The issue has been resolved. Happy writing!

    Grammarly ↗
  2. May 5, 2025, 06:51 PM
    Service interruption affecting Grammarly

    The issue with processing payments has been identified, and a fix is being implemented.

    Grammarly ↗
  3. May 5, 2025, 06:41 PM
    Service interruption affecting Grammarly

    We are continuing to investigate this issue.

    Grammarly ↗
  4. May 5, 2025, 05:47 PM
    Service interruption affecting Grammarly

    Grammarly is also experiencing a service interruption that is preventing us from processing payments. We are working to find a solution as quickly as possible and will keep you updated.

    Grammarly ↗
  5. May 5, 2025, 04:49 PM
    Service interruption affecting Grammarly

    We’re currently working through a service interruption. Some users, including Grammarly Enterprise customers, may not see Grammarly suggestions or see “Something went wrong."

    Grammarly ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grammarly's status feed →

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