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Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

ResolvedcriticalOfficial source confirmedMulti-region impactFirst recorded update Jan 22, 2025, 07:35 PM · Resolved Jan 22, 2025, 09:58 PM

This incident has been resolved.

Grammarly live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Generative AI assistanceGrammarly's Browser ExtensionGrammarly for WindowsGrammarly EditorGrammarly for MacBilling ServiceWriting SuggestionsAccount ManagementLogin

Updates (4)

  1. Jan 22, 2025, 09:58 PM
    Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

    This incident has been resolved.

    Grammarly ↗
  2. Jan 22, 2025, 09:14 PM
    Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

    Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.

    Grammarly ↗
  3. Jan 22, 2025, 08:14 PM
    Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

    We are continuing to work on a fix for this issue.

    Grammarly ↗
  4. Jan 22, 2025, 07:35 PM
    Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

    The root cause of the issue has been identified. Please bear with us while we’re working on implementing a fix.

    Grammarly ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Grammarly's status feed →

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