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Resolved: Heroku Feature Disruption

ResolvedminorOfficial source confirmedFirst recorded update May 5, 2026, 06:03 PM · Resolved May 5, 2026, 06:03 PM

Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

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Updates (1)

  1. May 5, 2026, 06:03 PM
    Resolved: Heroku Feature Disruption

    Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

    Heroku ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Heroku's status feed →

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