What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

CRMReports

Updates (3)

Apr 9, 2026, 04:53 PM
Activities and Events features are currently impaired for some customers
Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.
HubSpot ↗
Apr 9, 2026, 03:53 PM
Activities and Events features are currently impaired for some customers
We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
HubSpot ↗
Apr 9, 2026, 02:50 PM
Activities and Events features are currently impaired for some customers
We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
HubSpot ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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