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HubSpot

HubSpot is currently unavailable for all customers.

ResolvedminorOfficial source confirmedGlobal service disruptionFirst recorded update Dec 5, 2025, 09:09 AM · Resolved Dec 5, 2025, 09:33 AM

Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Marketing ToolsWebsiteSales ToolsCRMIntegrationsChat & AutomationReportsService ToolsMobileHubSpot APIsDeveloper Tools

Updates (3)

  1. Dec 5, 2025, 09:33 AM
    HubSpot is currently unavailable for all customers.

    Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  2. Dec 5, 2025, 09:20 AM
    HubSpot is currently unavailable for all customers.

    Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.

    HubSpot ↗
  3. Dec 5, 2025, 09:09 AM
    HubSpot is currently unavailable for all customers.

    HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

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