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Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

ResolvedminorOfficial source confirmedGlobal service disruptionFirst recorded update Jun 12, 2026, 02:32 PM · Resolved Jun 12, 2026, 06:36 PM

Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at...

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Marketing ToolsChat & AutomationIntegrations

Updates (8)

  1. Jun 12, 2026, 06:36 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot

    HubSpot ↗
  2. Jun 12, 2026, 05:49 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  3. Jun 12, 2026, 05:20 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  4. Jun 12, 2026, 04:19 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 2 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  5. Jun 12, 2026, 03:19 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  6. Jun 12, 2026, 02:50 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  7. Jun 12, 2026, 02:44 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  8. Jun 12, 2026, 02:32 PM
    Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

    We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

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