← Live dashboard

HelpDesk not available for the customers and the Support team

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Mar 5, 2026, 11:39 AM · Resolved Mar 5, 2026, 12:26 PM

The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.

HubSpot live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with HubSpot now? Check the current status

Affected services

CRMService ToolsChat & Automation

Updates (5)

  1. Mar 5, 2026, 12:26 PM
    HelpDesk not available for the customers and the Support team

    The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.

    HubSpot ↗
  2. Mar 5, 2026, 12:12 PM
    HelpDesk not available for the customers and the Support team

    We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    HubSpot ↗
  3. Mar 5, 2026, 11:57 AM
    HelpDesk not available for the customers and the Support team

    We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    HubSpot ↗
  4. Mar 5, 2026, 11:53 AM
    HelpDesk not available for the customers and the Support team

    We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:15 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    HubSpot ↗
  5. Mar 5, 2026, 11:39 AM
    HelpDesk not available for the customers and the Support team

    We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are reverting the change. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.