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HubSpot

HubSpot may be unavailable for some users

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Nov 13, 2025, 08:14 PM · Resolved Nov 13, 2025, 08:56 PM

Between 01:53 PM (UTC -06:00) and 02:45 PM (UTC -06:00), some customers in all affected regions experienced issues with CRM tools. This was caused by a server impairment. As of 02:45 PM (UTC -06:00), our CRM tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

CRM

Updates (3)

  1. Nov 13, 2025, 08:56 PM
    HubSpot may be unavailable for some users

    Between 01:53 PM (UTC -06:00) and 02:45 PM (UTC -06:00), some customers in all affected regions experienced issues with CRM tools. This was caused by a server impairment. As of 02:45 PM (UTC -06:00), our CRM tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  2. Nov 13, 2025, 08:34 PM
    HubSpot may be unavailable for some users

    We are investigating an issue impacting the HubSpot CRM. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗
  3. Nov 13, 2025, 08:14 PM
    HubSpot may be unavailable for some users

    We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

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