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Workflows are not working for some customers

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Feb 25, 2026, 09:10 PM · Resolved Feb 25, 2026, 09:37 PM

Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Chat & Automation

Updates (2)

  1. Feb 25, 2026, 09:37 PM
    Workflows are not working for some customers

    Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.

    HubSpot ↗
  2. Feb 25, 2026, 09:10 PM
    Workflows are not working for some customers

    We are investigating an issue impacting workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

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