What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with HubSpot now? Check the current statusAffected services
Updates (3)
- Feb 18, 2026, 12:24 PMUsers experiencing frequent session expirations / disconnections from HubSpot
Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the
HubSpot ↗ - Feb 18, 2026, 11:19 AMUsers experiencing frequent session expirations / disconnections from HubSpot
We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗ - Feb 18, 2026, 11:01 AMUsers experiencing frequent session expirations / disconnections from HubSpot
We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow HubSpot's status feed →
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