What visitors reported during this incident
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Having problems with HubSpot now? Check the current statusAffected services
Updates (4)
- Jan 12, 2026, 11:47 PMInvestigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled
Between 03:39 PM (UTC -05:00) and 06:40 PM (UTC -05:00), a small number of customers in all affected regions experienced issues with marketing emails. This was caused by a database impairment. As of 06:40 PM (UTC -05:00), our marketing emails are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at th
HubSpot ↗ - Jan 12, 2026, 10:46 PMInvestigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled
We've addressed the issue that caused marketing emails to be partially unavailable in North America, Europe, the Asian Pacific since 03:39 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗ - Jan 12, 2026, 10:35 PMInvestigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled
We estimate that we will restore service in the next hour. We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗ - Jan 12, 2026, 10:18 PMInvestigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled
We are investigating an issue impacting marketing emails. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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