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HubSpot

CRM record creation is unavailable for some customers

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Feb 19, 2026, 06:53 PM · Resolved Feb 19, 2026, 06:54 PM

CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

CRM

Updates (2)

  1. Feb 19, 2026, 06:54 PM
    CRM record creation is unavailable for some customers

    CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.

    HubSpot ↗
  2. Feb 19, 2026, 06:53 PM
    CRM record creation is unavailable for some customers

    We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

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