What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with HubSpot now? Check the current statusUpdates (4)
- Apr 9, 2026, 04:20 PMHubSpot may be unavailable for some users
Between 11:44 AM (UTC -04:00) and 12:18 PM (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM (UTC -04:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the upd
HubSpot ↗ - Apr 9, 2026, 04:15 PMHubSpot may be unavailable for some users
We estimate that we will restore service in the next half an hour. We are mitigating impact from a database impairment which we believe is caused by a bad production configuration change. We are failing over to a healthy node. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗ - Apr 9, 2026, 04:00 PMHubSpot may be unavailable for some users
commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools have been unavailable in North America since 11:44 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot ↗ - Apr 9, 2026, 03:48 PMHubSpot may be unavailable for some users
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
HubSpot ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow HubSpot's status feed →
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