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HubSpot may be unavailable for some users

ResolvedminorOfficial source confirmedFirst recorded update Jan 9, 2026, 06:01 PM · Resolved Jan 9, 2026, 06:19 PM

Between 12:44 PM (UTC -05:00) and 12:56 PM (UTC -05:00), some customers in North America, Europe, the Asian Pacific experienced issues with hubspot APIs. This was caused by a server impairment. As of 12:54 PM (UTC -05:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at...

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (2)

  1. Jan 9, 2026, 06:19 PM
    HubSpot may be unavailable for some users

    Between 12:44 PM (UTC -05:00) and 12:56 PM (UTC -05:00), some customers in North America, Europe, the Asian Pacific experienced issues with hubspot APIs. This was caused by a server impairment. As of 12:54 PM (UTC -05:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the t

    HubSpot ↗
  2. Jan 9, 2026, 06:01 PM
    HubSpot may be unavailable for some users

    We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

    HubSpot ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow HubSpot's status feed →

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