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Having problems with InMotion Hosting now? Check the current statusUpdates (1)
- Jul 9, 2026, 08:42 PM[Fixed] Unplanned Maintenance - cPanel File Manager
Wed, 08 Jul 2026 06:39:44 +0000: In cooperation with our partners at cPanel, we have identified an issue with file manager, and have disabled access while we await a patch to restore functionality. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ ) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Identified] Wed, 08 Jul 2026 21:03:33 +0000: We are still awaiting the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Identified] Wed, 08 Jul 2026 21:03:16 +0000: We are still waiting for the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ ) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Investigating] Thu, 09 Jul 2026 01:49:47 +0000: At this time, we are waiting on a patch from our partners at cPanel. We do still have access disabled to the File Manager until the patch has been received. This does affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ ) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Investigating] Thu, 09 Jul 2026 04:49:09 +0000: We currently are still awaiting the patch that will return full functionality to cPanel. Access is still disabled until the patch is installed fleetwide. This does affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ ) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Investigating] Thu, 09 Jul 2026 10:41:12 +0000: At this time we are still awaiting the patch from cPanel. As soon as the patch is received and deployed, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, is currently not possible. This does not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ ) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Investigating] Thu, 09 Jul 2026 13:00:54 +0000: We are currently working on deploying the cPanel patch. Once this is complete, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, may not be currently possible. This does not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center ( https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ ) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience. [Fixed] Thu, 09 Jul 2026 20:42:24 +0000: The cPanel patch has been successfully deployed, and access to File Manager has been fully restored. Uploads directly through cPanel, as well as viewing, editing, and moving files within File Manager, are now functioning normally. This issue has been resolved, and no further impact is expected. Thank you for your patience.
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What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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