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[Fixed] Phone Service Disruption

ResolvedminorOfficial source confirmedFirst recorded update Sep 1, 2026, 08:26 PM · Resolved Sep 1, 2026, 08:26 PM

Tue, 01 Sep 2026 17:55:46 +0000: The platform we utilize to assist customers via live phone is experiencing issues and degraded performance. Unfortunately, due to this, wait times for live phone support delayed. We will provide updates as they become available. We appreciate your patience! [Fixed] Tue, 01 Sep 2026 20:26:44 +0000: At this time, we have been advised that the issue has been resolved. We appreciate your patience!

What visitors reported during this incident

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Updates (1)

  1. Sep 1, 2026, 08:26 PM
    [Fixed] Phone Service Disruption

    Tue, 01 Sep 2026 17:55:46 +0000: The platform we utilize to assist customers via live phone is experiencing issues and degraded performance. Unfortunately, due to this, wait times for live phone support delayed. We will provide updates as they become available. We appreciate your patience! [Fixed] Tue, 01 Sep 2026 20:26:44 +0000: At this time, we have been advised that the issue has been resolved. We appreciate your patience!

    InMotion Hosting ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow InMotion Hosting's status feed →

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