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Mykinsta file manager issue with uploading larger files

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Aug 11, 2026, 09:02 AM · Resolved Aug 28, 2026, 07:10 PM

We are currently investigating reports of issues with uploading larger files (100+ MB).

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What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Kinsta now? Check the current status

Affected services

MyKinsta

Updates (26)

  1. Aug 28, 2026, 07:10 PM
    Mykinsta file manager issue with uploading larger files

    We have determined that this is caused by an update to our network firewall systems for security. We will continue to explore other options for allowing larger uploads through MyKinsta, but at this time, files larger than 500MB should now only be uploaded via SFTP. If you have any other questions, please contact our support team via chat from your MyKinsta dashboard, or by emailing us at [email protected].

    Kinsta ↗
  2. Aug 28, 2026, 02:08 PM
    Mykinsta file manager issue with uploading larger files

    Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.

    Kinsta ↗
  3. Aug 27, 2026, 02:20 PM
    Mykinsta file manager issue with uploading larger files

    The issue is still being investigated by our engineers. We appreciate your continued patience.

    Kinsta ↗
  4. Aug 27, 2026, 03:28 AM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue, thank you for your continued patience.

    Kinsta ↗
  5. Aug 27, 2026, 03:20 AM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue, thank you for your continued patience.

    Kinsta ↗
  6. Aug 26, 2026, 02:03 PM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue, thank you for your continued patience.

    Kinsta ↗
  7. Aug 26, 2026, 08:10 AM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue, thank you for your continued patience.

    Kinsta ↗
  8. Aug 25, 2026, 02:02 PM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue, thank you for your continued patience.

    Kinsta ↗
  9. Aug 24, 2026, 02:06 PM
    Mykinsta file manager issue with uploading larger files

    The issue is still being investigated by our engineers. We appreciate your continued patience.

    Kinsta ↗
  10. Aug 23, 2026, 02:08 AM
    Mykinsta file manager issue with uploading larger files

    The issue is still being investigated by our engineers. We appreciate your continued patience.

    Kinsta ↗
  11. Aug 21, 2026, 02:05 PM
    Mykinsta file manager issue with uploading larger files

    The issue is still being investigated by our engineers.

    Kinsta ↗
  12. Aug 21, 2026, 05:59 AM
    Mykinsta file manager issue with uploading larger files

    The issue is still being investigated by our engineers.

    Kinsta ↗
  13. Aug 19, 2026, 02:18 PM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue. Thank you for your patience.

    Kinsta ↗
  14. Aug 19, 2026, 08:06 AM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue. Thank you for your patience.

    Kinsta ↗
  15. Aug 18, 2026, 02:16 PM
    Mykinsta file manager issue with uploading larger files

    We are still investigating the issue. Thank you for your patience.

    Kinsta ↗
  16. Aug 17, 2026, 01:42 AM
    Mykinsta file manager issue with uploading larger files

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.

    Kinsta ↗
  17. Aug 16, 2026, 03:43 AM
    Mykinsta file manager issue with uploading larger files

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

    Kinsta ↗
  18. Aug 15, 2026, 05:46 PM
    Mykinsta file manager issue with uploading larger files

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

    Kinsta ↗
  19. Aug 14, 2026, 01:55 PM
    Mykinsta file manager issue with uploading larger files

    The issue is still being investigated by our engineers.

    Kinsta ↗
  20. Aug 14, 2026, 05:36 AM
    Mykinsta file manager issue with uploading larger files

    We are continuing to investigate the issue and apologize for the inconvenience.

    Kinsta ↗
  21. Aug 13, 2026, 02:01 PM
    Mykinsta file manager issue with uploading larger files

    We are continuing to investigate the issue.

    Kinsta ↗
  22. Aug 13, 2026, 01:17 AM
    Mykinsta file manager issue with uploading larger files

    We are continuing to investigate the issue.

    Kinsta ↗
  23. Aug 12, 2026, 01:52 PM
    Mykinsta file manager issue with uploading larger files

    We are continuing to investigate the issue.

    Kinsta ↗
  24. Aug 12, 2026, 01:55 AM
    Mykinsta file manager issue with uploading larger files

    We are continuing to investigate the issue.

    Kinsta ↗
  25. Aug 11, 2026, 02:03 PM
    Mykinsta file manager issue with uploading larger files

    We are continuing to investigate the issue.

    Kinsta ↗
  26. Aug 11, 2026, 09:02 AM
    Mykinsta file manager issue with uploading larger files

    We are currently investigating reports of issues with uploading larger files (100+ MB).

    Kinsta ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Kinsta's status feed →

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