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Chat Support system issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Mar 3, 2026, 01:08 PM · Resolved Mar 3, 2026, 02:12 PM

We are currently experiencing issues with message delivery in our chat system. Messages might be delayed or not sent. Thank you for your patience while we investigate this matter.

Kinsta live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Kinsta now? Check the current status

Affected services

Kinsta support system

Updates (2)

  1. Mar 3, 2026, 02:12 PM
    Chat Support system issues

    This incident has been resolved.

    Kinsta ↗
  2. Mar 3, 2026, 01:08 PM
    Chat Support system issues

    We are currently experiencing issues with message delivery in our chat system. Messages might be delayed or not sent. Thank you for your patience while we investigate this matter.

    Kinsta ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Kinsta's status feed →

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