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Kinsta

Downloadable/External backups service disruption.

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update May 27, 2026, 05:47 AM · Resolved May 27, 2026, 06:14 AM

We are currently investigating timeout issues related to downloadable and external backups. This feature is temporarily disabled while we continue our investigation. We apologize for the inconvenience.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Kinsta.com

Updates (2)

  1. May 27, 2026, 06:14 AM
    Downloadable/External backups service disruption.

    This incident has been resolved.

    Kinsta ↗
  2. May 27, 2026, 05:47 AM
    Downloadable/External backups service disruption.

    We are currently investigating timeout issues related to downloadable and external backups. This feature is temporarily disabled while we continue our investigation. We apologize for the inconvenience.

    Kinsta ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Kinsta's status feed →

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