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Payment Notifications and Order Updates issue

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update May 7, 2026, 08:14 AM · Resolved May 7, 2026, 04:44 PM

This incident has been resolved.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Europe

Updates (4)

  1. May 7, 2026, 04:44 PM
    Payment Notifications and Order Updates issue

    This incident has been resolved.

    Klarna ↗
  2. May 7, 2026, 01:59 PM
    Payment Notifications and Order Updates issue

    A fix has been implemented and we are monitoring the results.

    Klarna ↗
  3. May 7, 2026, 01:59 PM
    Payment Notifications and Order Updates issue

    The issue has been identified and a fix is being implemented.

    Klarna ↗
  4. May 7, 2026, 08:14 AM
    Payment Notifications and Order Updates issue

    We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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